A group of passengers have launched their claims for personal injury compensation from Manchester airport after they allege they were injured and trapped in security doors.
The doors in question are said to be knee high gates close to the baggage collection area in Terminal 1. They are on trial at the moment as part of additional measures to improve airport security. The gates operate using smart surveillance technology. This means that if someone tries to pass through them in the wrong direction then an alarm is automatically activated. This is seen as critical as the area is a potential entry point to the airside section of the terminal. As well as increasing security, the gates free up staff for other duties as the gates do not need to be manned. Up to 10 million passengers use Terminal 1 of Manchester international Airport every year.
It has been reported that 7 people are seeking personal injury compensation for injuries sustained by the gates. Apparently these include parents of children who have sustained leg injuries and bruising. If the claims are successful it could cost Manchester Airport thousands of pounds in compensation. It could also see a review of the use of the trialling security gates.